Ever make an update to your WordPress site, have something go wrong, and backtrack in a panic trying to undo whatever you just did, knowing everyone can see the problem? It feels an awful lot like dealing with a “wardrobe malfunction”, scrambling to undo the damage while you try to keep people from seeing [...]

I had a great time recording this podcast at the Fountainhead Network, a coworking and networking space in Port Moody, BC. We chat about my web background, how I approach troubleshooting and help businesses wrangle their websites, meditation, using AI, and my favourite karaoke selections. (Alas, no singing... this time.)

We treat our websites a lot like we treat our cars. Some people are scrupulous about keeping their car clean and well-maintained, some do the absolute bare minimum necessary to keep it roadworthy. Some want to be behind the wheel of a new car every other year, and others will eke that last bit of [...]

This year, I’ve seen RFPs for two website redesigns with somewhat unrealistic deadlines, and checked in with the potential client to see if there was any wiggle room on the launch date, or the proportion of work completed by the deadline. In both cases, the answer was no; the entire project absolutely had to be [...]

One of the things my clients hear from me all the time is to never, ever send me their passwords in an email. In light of the recent data breach of 16 BILLION login accounts, this could easily lead to a chain reaction where your email gets hacked… and then so do your other accounts, [...]

Are you a Deer, a Cat, or a Meerkat? How do you respond when something goes wrong on your WordPress site? I've made this quick fun quiz to help you discover your troubleshooting approach and get personalized tips to help you handle bugs and errors with grace.

Check out my feature in the latest issue of WP Wonder Women's newsletter, where the women of WordPress and our latest goings-on are celebrated.

I am proud to announce that my first course, WordPress Troubleshooting Demystified, is ready for you to explore. This course takes my 30 years of website experience and 15 years of WordPress and distills it down into a few hours of finely tuned material to help you solve WordPress errors without the confusion and stress. [...]

Once in a while, someone will ask me something like How much does a website cost? or What would it cost to build me a site with 10 pages? The answer to the first question is, unsurprisingly, it depends. It’s like asking how much it costs to build a house: no one can answer that [...]

I'm delighted to announce two new sites I've developed recently, one for the dynamic and boundary-breaking Electric Company Theatre, the other for the passionately innovative dance company Plastic Orchid Factory. Both sites were created in collaboration with design firm Crossing Parallels.